Refund Policy
1701 Kush Refund Policy
Effective Date: June 1, 2025.
Thank you for shopping with 1701 Kush. We aim to provide you with top-quality cannabis products and a smooth customer experience. Please read our Refund Policy carefully to understand how refunds and returns are handled. By placing an order on 1701kush.org, you agree to the terms outlined below.
1. All Sales Are Final
Due to the nature of cannabis products and in accordance with Jamaican health and safety regulations, all sales are final. We cannot accept returns or provide refunds on any cannabis or cannabis-infused products, whether purchased online or in person, except in limited cases outlined below.
2. Exceptions – Damaged or Incorrect Orders
We will provide a refund or replacement only in the following situations:
✅ You receive the wrong product (e.g., wrong strain, wrong item)
✅ Your order arrives visibly damaged or defective (e.g., broken container, spoiled product)
If you experience one of these issues, you must notify us within 24 hours of receiving your order by contacting our team at:
📞 (876) 825 - 0950
Please include your order number, a clear description of the issue, and photos of the damaged or incorrect product.
3. Refund Process
Once your claim is reviewed and approved, we will offer one of the following, depending on the situation:
• A full refund to your original payment method
• A replacement item, subject to availability
• A credit toward your next order
Refunds are typically processed within 5–10 business days after approval.
4. No Refunds for the Following
We do not provide refunds or replacements for:
❌ Change of mind or preference
❌ Incorrect orders due to customer error (e.g., selecting the wrong product)
❌ Claims submitted after the 24-hour notification window
❌ Opened or used products (unless defective)
5. Cancellation Policy
If you need to cancel an order, please contact us immediately after placing it. Once an order has been processed, packaged, or dispatched, it can no longer be canceled or refunded.
6. Legal Compliance
All refunds and returns are handled in accordance with Jamaican consumer protection laws and cannabis regulations. We reserve the right to decline refund or return requests that do not comply with these policies or applicable laws.
7. Contact Us
If you have any questions or concerns about this Refund Policy, please reach out to us:
📞 (876) 825 - 0950